At Melting Aromas, we take great care in packing and dispatching all incense products so they reach you safely and on time. Please read our shipping guidelines below.

Order Processing
• All orders are processed within 2–3 working days (Monday–Saturday, excluding public holidays).
• Once dispatched, customers will receive a tracking number via email or WhatsApp (where applicable).

Domestic Shipping (Within India)
• We ship across India through reliable courier partners.
• Delivery timeline: 2 to 4 working days from the date of dispatch.
• Shipping charges (if any) will be informed prior.

International Shipping
• We offer worldwide shipping for all incense products and accessories.
• Delivery timeline: 10 to 15 working days, depending on the destination country and customs clearance.
• Any customs duties, import taxes, or local charges at the destination country will be the buyer’s responsibility.

Packaging
• All incense sticks and boxes are packed securely with protective materials to prevent damage during transit.
Delays
While we strive to deliver on time, delays may occur due to:
• Weather issues
• Courier logistics
• Customs procedures for international orders
In such cases, we will keep the customer updated proactively.